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What Are Restaurant Sanitisation Steps?



Restaurants are among the most regularly cleaned public spaces, thanks to strict industry standards and regulations. However, with increasing demands for cleanliness, it is more important than ever to ramp up your sanitisation game.

Restaurant sanitisation is the process of reducing harmful bacteria and other microorganisms to safe levels on surfaces and equipment. It is an essential part of food safety and helps to prevent food-borne illness.

Food and waterborne bacteria and viruses, such as Escherichia coli, Norovirus, Salmonella, Campylobacter, Listeria, and Hepatitis A virus, can lead to life-threatening illnesses and even death.

Cleaning vs Sanitising

There are two main steps to restaurant sanitisation: cleaning and sanitising.

Cleaning is the process of removing food particles, dirt, and grease from surfaces and equipment. This can be done using soap and water, or a commercial cleaning solution. It is important to clean surfaces and equipment thoroughly before sanitising them.

Sanitising is the process of killing harmful bacteria and other microorganisms on surfaces and equipment. This can be done using a variety of methods, including chemicals, heat, and ultraviolet light.

1. Preparation

All food-contact surfaces must be cleaned before sanitising. This includes cutting boards, dining tables and chairs, door handles, floors, flatware and silverware, large utensils and cookware, service equipment, any stationary equipment, and work tables.

Before you start cleaning, make sure you have all the necessary supplies and equipment on hand. Think of it as assembling your cleaning arsenal. Here’s a list of essentials:

  • Aprons
  • Brooms
  • Disinfectant cleaners
  • Gloves
  • Microfiber cloths
  • Mops
  • Sanitising wipes
  • Trash bags
  • Vacuum cleaners
  • Other personal protective equipment (PPE)

Assign a dedicated storage area to keep your cleaning supplies organised. This way, you’ll always know where to find what you need when it’s time to clean.

2. Update and Expand Your Cleaning Checklist for Improved Sanitisation

You likely already have a cleaning routine in place, but it’s important to update it regularly to focus on sanitisation. Create a task list for both front-of-house (FOH) and back-of-house (BOH) staff that includes all high-traffic surfaces (doors, chairs, etc.), all food-contact surfaces, and any supplies or equipment that’s used throughout the day.

3. Use the Right Products for the Job

Soap and water, bleach, and disinfectant all have different intended uses, and some may not be safe to use in a kitchen environment. It’s important to choose products that are specifically designed for food service and meet the authority’s disinfection criteria.


4. Begin Cleaning

To clean and sanitise each surface, follow these five steps:

  1. Scrape: Remove all food and residue from the surface and dispose of it properly.
  2. Wash: Use the correct cleaning solution to dissolve any remaining residue and germs.
  3. Rinse: Rinse the surface thoroughly with water to remove all of the cleaning solution.
  4. Sanitise: Apply a sanitising solution to the surface and allow it to sit for the amount of time specified on the product label.
  5. Dry: Allow the surface to air dry completely before using it again.

5. Sanitise Thoroughly

Make sure your cleaning checklist covers every inch of your restaurant, from front to back (FOH & BOH).


  • High-touch surfaces, such as chairs, doorknobs, faucets, handles, light switches, railings, tables, and more.
  • All restrooms.
  • Service station, and counters.
  • Menus, table condiments, and shakers.
  • POS (point-of-sale) terminals, touchscreens, and other electronics.


  • Beverage dispenser heads and soda guns.
  • Coffee makers, microwaves, toasters, and meat slicers.
  • Grill, griddle, range, flattop, and fryer.
  • Refrigerators, freezers, and storage areas.
  • Surfaces of preparation areas and cutting boards.
  • Walls and cupboards.
  • Waste disposal area and trash bins.

6. Hire a Cleaning Company

Hiring a professional cleaning company is a great way to ensure that your restaurant is properly sanitised. A good cleaning company will have the experience and expertise to clean and sanitise all surfaces in your restaurant, including kitchen equipment, food preparation areas, dining areas, and restrooms.

They only use approved cleaning and sanitising products to ensure that your restaurant is clean and safe for your customers and staff. What’s more, you can have the cleaning company sanitise your shop on a regular schedule so you can rest assured that your restaurant is always free from bacteria and viruses.

Your diligence will be rewarded with a safer environment for your staff and patrons, as well as a protected bottom line.

For more information about restaurant cleaning and other commercial cleaning services, please contact us on 1300 867 872 and our trusted cleaning team will help you with your concern.

How to Clean Retail Spaces Effectively



The cleanliness of your retail store is essential to your customers' experience. A clean and inviting space shows off your goods and presents your business as reputable and respected. When your customers feel comfortable and happy shopping in your store, they are more likely to return.

Your retail store’s appearance can make or break a customer’s experience. Here are some tips for cleaning your retail store:

1. Disinfect Properly

To sanitise your retail store, focus on the high-touch areas that customers and staff use throughout the day. This includes door handles, countertops, tabletops, reception areas, dressing rooms, and the areas behind the register and order counters.

These areas should be wet-wiped and polished, and any clutter should be tidied up and organised. This will not only help to prevent the spread of germs, but it will also make your store look more presentable and inviting.

2. Dust Away

Dusting is an essential part of maintaining a clean and inviting retail store. When customers walk into your store, they expect to see dust-free shelves, display cases, lights, and wall fixtures. A well-dusted store creates a positive shopping experience and makes customers more likely to return.

In addition to its aesthetic benefits, dusting is also important for safety and health. Dust can contain allergens, bacteria, and other harmful substances. Regularly dusting your store's surfaces helps to reduce the risk of allergies, asthma attacks, and other respiratory problems.

3. Glass & Mirrors Must be Spotless

Sparkling glass and mirrors are essential for a clean and professional retail environment. Not only do they make your store look its best, but they also reflect positively on your business and brand.

Daily wiping and polishing of mirrors, glass doors, and display cases will help to remove fingerprints, smudges, and dust, keeping them looking their best. This will show your customers that you are attentive to detail and take pride in your store's appearance.

When your store is clean and tidy, shoppers are more likely to feel comfortable and relaxed, which makes them more likely to browse and buy.

4. Vacuum and Polish the Floors and Carpets

Clean your floors daily, regardless of the type of flooring you have in your retail space. Polishing and vacuuming will help to keep your shop looking attractive and clean, and they also help your floors last longer. Be sure to clean up any dirt and debris that accumulates throughout the day, and do a thorough cleaning at the end of the day.

5. Mind the Area for Your Staff

In addition to the front of your retail store, you must also clean the staff areas daily or weekly to maintain good health and a pleasant work environment. These areas include restrooms, kitchen and lounge areas, hallways, and exits.

6. Clean up the Walls and Furniture Too

Your walls and furniture are often overlooked when it comes to cleaning, but they can get just as dirty as the rest of your store. To keep them looking their best, spot clean smudges and stains immediately and wipe down surfaces regularly. This will help maintain the longevity of your paint job and furniture.

7. Deep Clean Once a Year

Deep cleaning your retail store is an essential part of maintaining a clean and professional image. While regular cleaning tasks are important, deep cleaning can help to remove dirt, grime, and allergens that can build up over time. This can help to improve your store's appearance, create a healthier environment for employees and customers, and extend the life of your fixtures and equipment.

8. Get Professional Cleaning

One of the best ways to keep your retail store looking its best is to hire a professional cleaning crew to come in on a regular basis. The cleaning staff should be educated on any special sanitising needs, procedures, and requirements that are involved with having a presence in a retail environment.


Benefits of a Clean Retail Environment

Customer Satisfaction

Customers are more likely to shop at a clean and well-organised store. A study by ISSA - The Worldwide Cleaning Industry Association found that 95% of shoppers say that cleanliness is important to them when making a purchase decision.

Brand Image

A clean store reflects positively on the brand and its values. Customers are more likely to trust and respect a brand that takes pride in its appearance.

Employee Morale

Employees are also happier and more productive in a clean work environment. A study by the University of California, Berkeley found that employees who work in clean offices are more likely to report feeling satisfied with their jobs and less likely to experience stress.

Health and Safety

A clean store helps to prevent the spread of germs and bacteria. This is especially important in food and beverage retail stores, where contamination can lead to serious health problems.
Equipment and inventory protection

Dirt and dust can damage equipment and inventory. A regular cleaning program can help to extend the life of these assets and save money in the long run.

Retail Store Cleaning Strategies

Showroom Cleanliness

The showroom is the most important part of a retail store, as it is where customers come to browse and purchase products. It is essential to keep the showroom clean and tidy at all times. This includes sweeping and mopping the floors, dusting the shelves and fixtures, and polishing the mirrors and windows.

It is also important to keep the showroom free of clutter and merchandise that is not on display. This will create a more spacious and inviting environment for customers.

Stockroom Cleanliness

The stockroom is another vital part of a retail store, as it is where products are stored and prepared for sale. It is essential to keep the stockroom clean and organised to ensure the safety and quality of the products.

This includes sweeping and mopping the floors, dusting the shelves and fixtures, and keeping the aisles clear of debris. Store products properly to prevent damage and contamination.

For commercial and shopping centre cleaning questions and concerns, call Performance Cleaning at 1300 867 872.

How To Clean Carpets for Allergy Sufferers



Allergy season is here, which means hay fever, sneezing, runny noses, and coughing for many Australians. While we often think of allergies as being caused by pollen in the air, we don't always consider how allergens can get into our homes and make our symptoms worse.

Carpets can trap allergens and cause health problems and headaches long after allergy season is over. We have some tips to help you prevent allergy symptoms at home.

But first, let’s cover the basics. Why do carpets cause allergies?

Carpets are made of fibers that trap debris, such as dirt, dust, and pollen. This can be a problem for allergy sufferers, as these particles can trigger allergic reactions. Carpets that get wet or suffer water damage can also become a breeding ground for mold and mildew, which can cause respiratory problems.

To reduce the amount of debris that collects in carpets, it is important to vacuum them regularly. You should also have your carpets professionally cleaned every few years. If you have allergies, you may want to consider using a hypoallergenic carpet or installing hardwood floors.

Carpeting traps pollen and mold even after repeated vacuuming or cleaning. These allergens can work their way deep into the carpet fibers, making them difficult to remove. While carpeting itself does not cause allergies, it can exacerbate symptoms for people who are already allergic to these substances.

Additionally, allergens trapped in carpeting can continue to cause problems even after allergy season is over, increasing the risk of winter illness and congestion.

People with allergies can make their homes more comfortable by regularly cleaning their carpets. This can help to remove dust, dirt, and debris, which can harbor allergens. Professional carpet cleaners can deep clean carpets once or twice a year, but there are also things that homeowners can do to keep their carpets clean and safe.

Carpet Cleaning Tips for Allergy Sufferers

1. Use a Vacuum Cleaner With a HEPA Filter

To reduce the impact of allergens on your allergies, vacuum your carpets at least once a week using a vacuum cleaner with a HEPA filter. HEPA filters trap allergens and other microscopic particles, preventing them from escaping back into the air.

Be sure to empty your vacuum cleaner regularly to avoid re-circulating allergens.
If you live in a high-allergy part of Australia vacuum every day and always make sure that the filter is clean.

2. Spot Clean Stains as soon as Possible

Quick action is essential to remove spills from your carpet. The longer a spill sits, the more likely it is to set in and cause permanent damage. In addition, spills can attract mold and mildew, which can be harmful to your health.

To clean up a spill, first blot up as much of the liquid as possible with a clean, absorbent cloth. Then, mix a solution of warm water and mild detergent and apply it to the stain with a sponge. Blot again until the stain is gone. If the stain persists, you may need to call a professional carpet cleaner.


3. Use an Air Purifier for Allergies

An allergy-rated air purifier can help to reduce your need for deep carpet cleaning. By removing pollen and mold from the air before they can settle on your carpet, an air purifier can help to keep your carpet cleaner and fresher for longer.

4. Brush and Clean Your Pets Regularly

While shedding pets can be a trigger for allergies, there are steps you can take to reduce the impact on your allergies. Regular brushing and bathing can help remove loose hair and dander.

Vacuuming and cleaning surfaces can help remove allergens from the air and environment. You can also consider investing in a HEPA air purifier to help filter out allergens.

5. Use these Preventative Measures When Buying Carpets

  • Buy a carpet made from nylon.
  • Buy a carpet with shorter strands; avoid shag carpets.
  • Buy a low VOC carpet. Carpets with low volatile organic compound (VOC) levels have little to no harmful chemicals that can trigger allergies.

Why Hire a Professional Carpet Cleaner

Even the most diligent home cleaner cannot remove all allergens or stains from their carpets. Professional carpet cleaners have the tools and expertise to get the job done right, leaving your carpets looking and smelling fresh. Get a free estimate from Performance Cleaning today. Call us on 1300 867 872.

How To Prevent Mold and Mildew in Carpets



Molds produce allergens, irritants, and mycotoxins. Allergens can cause allergic reactions in sensitive individuals, such as hay fever-type symptoms (sneezing, runny nose, red eyes, skin rash). Molds can also cause asthma attacks in people with asthma who are allergic to mold. Irritants can irritate the eyes, skin, nose, throat, and lungs of both mold-allergic and non-allergic people.

Carpeting can be a breeding ground for mold if it is wet or damp. Mold spores are naturally present in the air, and they will grow on carpets if they find a moist spot with dust for food. The carpeting in basements, damp climates, or that has been wet is especially at risk for mold growth.

The best way to prevent mold growth is to create conditions that are not conducive. Here are some ways to do this in your carpets:

1. Vacuum carpeting regularly.

This will help to remove dirt and debris that can harbour mold spores. The frequency with which you need to vacuum your carpets will depend on several factors, including the amount of traffic your carpets receive, the type of carpet you have, and your personal preferences.

However, professional cleaners recommend vacuuming your carpets at least once a week. If you have high-traffic areas or pets, you may need to vacuum more often.

2. Inspect carpeting regularly for signs of mold growth.

  • If you see any mold, clean it up immediately.
  • Look for visible mold growth. This may appear as discoloured spots, streaks, or fuzzy growths on the carpet surface.
  • Smell for a musty odour. Mould can have a distinctive musty smell.
  • Feel for dampness. Mold can grow in damp areas. If the carpet feels damp, it may be a sign of mould growth.
  • Lift the carpet and inspect the backing. Mold can grow on the carpet's backing, even if it is not visible on the surface.

3. Use a dry form of cleaning whenever possible.

This will help reduce the amount of moisture introduced to the carpet. Wet carpet cleaning can create a moist environment that is conducive to mold and mildew growth. Dry carpet cleaning does not create this moist environment, so it is less likely to lead to mold or mildew growth.

It also dries within a few hours. On the other hand, wet carpet cleaning can take several hours to dry completely which can be inconvenient. Plus, dry carpet cleaning is generally gentler on your carpet and poses less risk of damage.


4. Keep humidity down.

To reduce indoor humidity, use a dehumidifier. This will help control the moisture in the air and deprive mold spores of the water they need to grow. The ideal humidity level for interiors is between 30% and 60%.

5. Don't install carpet in moist areas.

Mold can grow in carpeting if it is exposed to moisture. To prevent mold growth, it is important to install carpeting in areas that are not likely to be subject to frequent, high moisture. For example, carpeting in a bathroom should be avoided, as the high humidity from constant water use can create an ideal environment for mold growth.

6. Use good carpet padding.

To help prevent mold growth, choose high-quality carpet padding. Solid, rubber-slab carpet padding with anti-microbial properties is a good option. It is slightly more expensive than other types of padding, but it can help prevent mold growth, especially in climates prone to periods of high humidity.

7. Never allow standing water on carpeting.

Mold can grow in moist environments, and standing water on carpet provides the perfect breeding ground. Standing water can also warp and stain carpets and cause a musty odour. If standing water occurs, clean and dry the carpeting immediately.

8. Use a dehumidifier to reduce humidity in your home.

Mold spores are present in the air all the time. They need moisture to grow, so the less moisture there is in the air, the less likely it is that mold spores will be able to grow. A dehumidifier removes moisture from the air. This can help to create a drier environment in your home, which makes it less likely that mold spores will be able to grow.

Carpet mold is best prevented by eliminating high-moisture conditions and preventing flooding or standing water. This will reduce the possibility of mold growth. It is best to hire professional carpet cleaners to ensure that your home or office is free from mold and is kept that way.

If you have more questions and concerns about carpet cleaning, please do not hesitate to contact us on 1300 867 872 and our friendly staff will definitely assist you.

How To Clean Different Types of Carpet Fibres



It’s admissible that we have this love-hate relationship with our carpets. On one hand, they provide warmth and aesthetics to any space and on the other, they can absorb dirt and stains quite easily. The constant foot traffic and the food and drinks splattering around will take their toll on the carpets. Eventually, they become a habitat for allergens and germs, making your allergies worse. If you are torn between replacing or cleaning your carpet, you'll be happy to know that several tips and tricks can easily tackle the job. Here's how to apply some carpet cleaning techniques for your prized heirloom.

Carpet Cleaning Methods

Spot Cleaning

To spot-clean a carpet, first blot up as much of the spill as possible with a clean cloth. Do not scrub, as this will only damage the carpet. If water does not remove the stain, try a spot cleaner. Test the spot cleaner on an inconspicuous area of the carpet first to make sure it does not damage the fibres. Apply the spot cleaner to the stain and blot until it is gone. If the stain is still visible, repeat the process.

Here are some additional tips for spot-cleaning a carpet:

  • Use a clean, white cloth to blot the stain. Coloured cloths can transfer dye to the carpet.
  • Work from the outside of the stain towards the centre to prevent the stain from spreading.
  • Blot, do not rub. Rubbing can damage the carpet fibres.
  • Rinse the area with water after you have removed the stain.
  • Allow the carpet to dry completely before vacuuming.

Here are some common household items that can be used as spot cleaners:

  • Dish soap and water
  • White vinegar
  • Club soda
  • Baking soda
  • Hydrogen peroxide

The key to spot-cleaning a carpet is to act quickly and to blot, not rub. By following these tips, you can keep your carpets looking their best. If you are unable to remove the stain yourself, you can hire a professional carpet cleaner.

Hot Water Extraction

Hot water extraction uses high-pressure hot water to loosen and remove dirt, stains, and other debris from the carpet fibres. The process typically involves applying a cleaning agent to the soiled area, allowing it to sit for a few minutes, and then using a steaming machine to rinse the area clean. The carpet is then left to dry in a room at a low temperature.

This method is more effective than traditional vacuuming at removing deep-seated dirt and stains, and it can also help to kill bacteria and allergens. It is a good option for carpets that are heavily soiled or that have pet stains.


This low-moisture carpet cleaning method uses synthetic detergents to loosen dirt and encapsulate it in a powder. This powder can then be vacuumed or brushed away. Encapsulation is a more environmentally friendly method than traditional carpet cleaning, as it uses less water. However, it is not as effective at removing stains from heavily soiled carpets.

Bonnet Cleaning

Bonnet cleaning is a quick and easy way to clean the surface of carpet fibres. A heavy-duty machine with a spinning pad is used to apply cleaning solution to the carpet. However, bonnet cleaning does not clean below the surface fibres, so it is not as effective as other methods of carpet cleaning. Additionally, bonnet cleaning can sometimes push dirt and chemicals back into the carpet, which can lead to the accumulation of residue.

Dry Cleaning

Dry carpet cleaning is a newer carpet cleaning technology that uses cleaning compounds or powders to clean carpets without water. The compounds are applied to the bottom of the carpet using a motorised brush machine, which opens up the carpet fibres and allows the compounds to settle inside. This results in a thorough, deep clean that is safe for all types of carpets, including heavy-duty synthetic carpets.


Different Types of Carpet Fibres


Synthetic carpets should be vacuumed regularly to maintain their appearance. If the care label specifies special cleaning instructions, follow them. Otherwise, a mixture of baking soda and warm water can be used. Nylon carpets are durable and resistant to wear, but they may not be as stain-resistant. Some modern varieties have a stain-resistant treatment.


Wool carpets are best cleaned with a vacuum cleaner. Avoid alkaline products as they can damage the fibres. Wool carpets take longer to dry than other types of carpets. If you have a wool carpet, you can check the fire safety label to be sure. Bleach should never be used on wool carpets, even diluted. It can destroy the fibres and cause a patch in the carpet.

Natural Fibres (Jute, Sisal & Others)

Natural fibre carpets are more sensitive to stains than synthetic or wool carpets. They require more attention when cleaning, and machines should be set to their lowest setting to avoid disturbing the natural lay of the fibres. When drying, natural fibre carpets are more likely to curl at the edges, so experts recommend using a fan or air conditioner to speed up the process.


Berber carpets with large loops are the easiest to clean. Dirt and pollutants don't penetrate deeply, so vacuuming once or twice a week and a deeper clean every three months is sufficient. Most cleaning solutions work, but pets may find the larger loops easier to pick at.

Clean the Carpet Underlays Too

Carpet underlays can also absorb stains, especially if the carpet is thin or delicate. Low-quality foam-based underlays are more likely to absorb stains, making the carpet appear dirty even if it is not. Higher quality underlays made of foam chips or recycled rubber will help to keep stains in the carpet, where they can be cleaned more easily.

Final Thoughts

Carpet cleaning does not only solve the problem of filthy dirt and stains; it also prevents respiratory diseases that can occur to any member of the family. Thus, you save more by not buying a new carpet. Should the process be tedious and time-consuming on your part, there are reliable carpet cleaners to rely on. Either way, you can choose which method works best considering your time and budget.

For your carpet cleaning concerns, it is always better to hire a professional and trusted carpet cleaning specialists in your area. Please don't hesitate to contact us on 1300 867 872 to get more information.

The Difference Between Carpet Cleaning and Carpet Steam Cleaning



From training your puppy to cocktail parties to practising yoga, your carpet demands cleaning after any activity. You wouldn’t want a stinky and filthy carpet defining your home. Depending on the gravity of dust, stains or pet urine, carpet cleaning and steam cleaning work well to eliminate these elements. Understanding both approaches and what best applies to your home carpet would be helpful.

Read on and explore the differences and benefits of each method. In this article, you will understand why carpet cleaning service is paramount.

What is Carpet Cleaning?

Carpet cleaning or shampooing is the process of removing dirt, dust, and stains from carpets using a special detergent solution and a cleaning machine. It is an effective way to improve the appearance and cleanliness of carpets and can also help to remove allergens and bacteria.

Two cleaning approaches:

Cylindrical Foam Shampoo Machine

Cylindrical foam shampoo machines use an air compressor to create dry foam, which is then applied to the carpet with a revolving cylindrical brush. This method is less effective than rotary shampoo machines, as it does not draw up debris from deep within the carpet fibres. However, it is a less expensive option and can be used to clean large carpet areas.

Rotary Shampoo Machine

Rotary shampoo machines use a rotating brush to loosen dirt and debris from the carpet fibres. The machine then sprays a solution of water and shampoo onto the carpet, which is then vacuumed up. Rotary shampoo machines are effective at cleaning carpets but can be difficult to manoeuvre and damage delicate carpets.

What is Carpet Steam Cleaning?

Carpet steam cleaning is a process that uses hot water and steam to remove dirt, dust, and allergens from carpets. The hot water loosens the dirt and grime, and the steam helps to kill bacteria and other microorganisms. Carpet steam cleaning is a more effective way to clean carpets than traditional vacuuming, and it can help to improve the air quality in your home.

Benefits of Carpet Steam Cleaning

  • Removes dirt, dust, and allergens
  • Kills bacteria and other microorganisms
  • Improves air quality
  • Makes carpets look and smell fresh
  • Prolongs the life of your carpets


Difference Between the Two Methods

Cleaning Duration

Carpet shampooing takes longer to dry than steam cleaning, as it uses more water. Steam cleaning can be done in as little as 3 hours, while carpet shampooing can take overnight to dry.

Drying Time

Carpet shampooing uses more water and takes longer to dry, typically up to 24 hours. Steam cleaning uses less water and dries much faster, typically within a few hours.

Use of Chemicals

Carpet shampooing uses detergents and soaps to clean the carpet. These chemicals can be harmful to the environment and can also be irritating to people with allergies or asthma. Steam cleaning uses fewer chemicals and steam to clean the carpet. This makes it a more environmentally friendly and allergy-friendly option.


Carpet shampooing uses a machine that sprays a solution of water and detergent onto the carpet and then uses a brush to agitate the solution and loosen dirt and debris. Carpet steam cleaning uses a machine that heats a cleaning solution to a high temperature and then sprays the steam onto the carpet. The steam loosens dirt and debris, and the vacuum attachment of the machine sucks it up.


Carpet shampooing can leave a residue, as the solution is sometimes completely extracted from the carpet fibres. This can make the carpet feel sticky or tacky and attract dirt and dust more easily.

Carpet steam cleaning does not typically leave any residue, as the vacuum extraction removes the cleaning solution from the carpet fibres. This results in a clean, fresh-smelling carpet that is less likely to attract dirt and dust.


Carpet shampooing is typically less expensive than steam cleaning. This is because shampooing does not require specialized equipment, and the chemicals used are typically less expensive than those used in steam cleaning.


Carpet shampooing uses a solution of water and detergent to clean the carpet, while carpet steam cleaning uses a cleaning solution and vacuum to clean the carpet. The best method for cleaning your carpet depends on the type of carpet and the level of dirt and stains.

Level of Sanitation

Carpet shampooing: This method uses water and detergent to clean the carpet. It is effective at removing dirt and stains, but it does not kill bacteria or other germs.

Carpet steam cleaning: This method uses hot water and steam to clean the carpet. It is more effective at killing bacteria and other germs than carpet shampooing.


Home carpets are pricey investments requiring periodic cleaning to last for years or even decades. With a fresh and clean carpet, you can protect your family from dreadful diseases such as respiratory problems and skin allergies. Whichever approach you choose, both carpet cleaning methods are advantageous and practical.

For more questions and concerns about out carpet cleaning services, please don’t hesitate to give us a call on 1300 867 872.

How to Remove Pet Stains and Odours from Carpets



When living with furry friends, accidents can happen, and pet stains on carpets from urine, fecal matter, or vomit can be a common occurrence. Fortunately, quick action and thorough cleaning techniques can help restore your carpet to its pristine, odourless condition. Here are some ideas that could be useful.

Regular Vacuuming

Maintaining a clean and odour-free living environment for both humans and domesticated animals demands regular vacuuming. One of the primary benefits of frequent vacuuming is that it helps remove pet hair and debris from carpets, reducing the risk of allergens and bacteria buildup.

Step 1. Use a vacuum cleaner with a rotating brush to effectively vacuum pet hair. It is recommended as the brush can loosen hair and debris from the carpet fibres.

Step 2. Be sure to vacuum the entire floor as well. Use a crevice attachment for hard-to-reach areas, such as corners and edges.

For high-traffic areas and households with multiple pets, it is recommended to vacuum at least once a day. For less frequented areas and households with fewer pets, once or twice a week may be sufficient.

Spot Clean with Baking Soda

Household items, such as baking soda, can be used as a natural and effective solution for removing pet stains from carpets. The baking soda’s powerful deodorising properties make it an ideal ingredient for eliminating unpleasant odours caused by pet accidents.

Step 1. Remove any solid debris like feces and vomit.

Step 2. Blot up the stain with a clean cloth or paper towel.

Step 3. Dispense a substantial quantity of baking soda onto the affected area and allow it to rest undisturbed for 15-20 minutes.

Step 4. Use a vacuum to remove the baking soda.

Repeat the process if the carpet still has a lingering odour.

Baking Soda and Vinegar Combo

When baking soda cannot do the job on its own, try it in combination with vinegar. These two, when combined, make an effective cleaner and stain remover you can easily make at home.

Step 1. Follow the procedure for using baking soda.

Step 2. Mix a solution of equal parts white vinegar and water and spray it over the baking soda.

Step 3. Let the solution sit for 15-20 minutes, then blot up the excess liquid with a clean cloth.

Step 4. Finally, vacuum the area thoroughly to remove any remaining baking soda residue.

Remember, it’s essential to test this method on a small, inconspicuous area of the carpet first to ensure that the solution does not cause any discolouration or damage.


Dish Soap Hacks

Dish soap can also be a useful household item for removing pet stains and odours from carpets. Here’s how to use it effectively:

Step 1. While the stain is damp, use a clean cloth to blot up as much of the liquid as possible. Avoid rubbing or scrubbing the area, as this can spread the stain and damage the carpet fibres.

Step 2. In a small bowl, mix one tablespoon of dish soap with two cups of warm water.

Step 3. Using a clean cloth or sponge, apply the dish soap solution to the stained area.

Step 4. After applying the solution, blot the area with a clean, damp cloth to remove any excess soap and stain residue. Frequently rinse the cloth to prevent stain spreading. After removal, rinse the area with water and blot dry with a towel.

Step 5. Allow the carpet to dry completely before walking on it or before placing the furniture back in the area.

Once again, it’s important to test this method on a small, inconspicuous area of the carpet.

Enzymatic Cleaners

Enzymatic cleaners are specially formulated to break down and remove pet stains and odours from carpets. Here’s how to use them effectively:

Step 1. If the stain is still wet, use a clean cloth to blot up as much of the liquid as possible.

Step 2. Follow the instructions on the enzymatic cleaner label and apply the product to the stained area.

Step 3. Allow the cleaner to work and leave it for 15-20 minutes.

Step 4. Blot the excess cleaner with a damp cloth, rinse, and let the carpet dry.

DIY methods may not fully restore a carpet’s original condition after pet stains and odours. In such cases, professional carpet cleaners with specialised equipment and expertise would be more effective.

For any carpet cleaning questions and concerns, please don’t hesitate to contact us on 1300 867 872 to learn more.

How To Clean and Disinfect Schools To Help Prevent the Spread of Infectious Diseases




The world was put to a halt when the pandemic hit in 2020. This global health crisis has highlighted the importance of making sure that observe have the proper cleaning and disinfecting measures to help prevent the spread of infectious diseases. Below are some tips for reducing the spread of infectious diseases in schools through cleaning and disinfecting.

1. Learn the Difference Between Cleaning and Disinfecting

Cleaning and disinfecting are two different things. Cleaning is the process of removing dirt, germs and impurities from objects or surfaces. This method does not essentially kill germs, but it reduces the amount and the possibility of spreading infection.

On the other hand, disinfecting is the process of using chemicals on surfaces or objects to destroy bacteria. This process is usually done after the cleaning.

2. Prioritize Cleaning and Disinfecting Frequently Touched Objects and Surfaces

Clean and disinfect materials and surfaces that are frequently touched, such as door knobs, desks, faucets, handrails, computer keyboards, toys, countertops, toilets, sinks and basins. Noticeably dirty surfaces should be cleaned right away.

Follow standard precautions and use necessary cleaning gear, such as gloves and mask, when removing soiled objects with blood or body fluids to prevent contact with such fluids. After removing the spill, clean and disinfect the object or surface.

3. Perform Regular Cleaning and Disinfecting

Standard cleaning and disinfecting routines are sufficient to kill flu viruses. It is not mandatory to close schools when doing routine cleaning and disinfecting to reduce the spread of the flu. Fumigating or spraying air deodorizers is unnecessary and not recommended. Such methods can hurt the eyes, throats, and skin; worsen asthma; and may cause undesirable aftereffects.

4. Clean and Disinfect Properly

Apply disinfectant or detergent solution when cleaning surfaces that are often touched at least every day or when noticeably soiled. Use EPA-registered cleaning products and disinfectants to eliminate germs and viruses.

For surfaces that are not touched often, like ceilings, floors and walls, use detergent solutions or wipes to clean general exteriors. Clean blinds and walls when visibly dirty. Vacuum carpeted floorings and ensure the vacuum has a high-efficiency particulate air filter. Remember to vacuum only when there are no more people around.

The school’s common areas such as the toilets, gym, canteen and main office must be cleaned and disinfected at least every day and when noticeably dirty.

Routine cleaning of outdoor areas is also needed. However, spraying disinfectant on wooden surfaces like tables and benches is discouraged. You may perform routine cleaning and disinfecting on frequently touched outdoor surfaces made of metal or plastic.


5. Read the Labels on the Cleaning Products

Be sure to read the directions and warnings on the cleaning product labels. Follow the directions when sanitizing or disinfecting regarding the dwell time of the product on the surface and rinsing procedures, if there are any. Always wear gloves when using any chemical cleaning solutions. Wear protective eyewear and a mask for extra protection.

The custodial staff and other school staff who use cleaning and disinfecting products must understand how to use them properly. The school should provide training and instructional materials to avoid accidents when using cleaning products and disinfectants.

6. Proper Waste Disposal

Handle waste disposal properly. Abide by your school’s standard system for managing waste, such as wearing gloves to prevent direct contact with potentially infectious materials and when handling contaminated objects or surfaces.

Throw one-use or disposable items right away in the garbage bin after use. Do not touch used tissues and other garbage when emptying trash cans. Always wash your hands with soap and water after dealing with the trash.


Schools are very prone to infectious diseases such as flu and cold since many students and staff move in and out of the classrooms daily. Cleaning and disinfecting routine must be implemented properly in all schools to reduce the spread of infectious diseases. Follow the tips above on how to clean and disinfect the right way and how to handle waste materials properly.

If you want your school to be professionally cleaned by our expert team, call us today on 1300 867 872 to discuss how we can help you.

The Challenges and Best Practices in Shopping Centre Cleaning


Shopping centres have become a hub of activity, bringing thousands of people together under one roof. As a result, these facilities require proper cleaning to ensure the safety and health of both customers and employees. However, cleaning a shopping centre presents unique problems that can make the process difficult. In this article, we’ll talk about the challenges and best practices for shopping centre cleaning.


1. Sheer Size of the Space

One of the significant challenges of shopping centre cleaning is the size of the facility. Most shopping centres have multiple floors, and the cleaning staff needs to navigate through a maze of shops, kiosks, and walkways to ensure the entire building is clean.

The best way to handle this is by hiring a professional cleaning company with experience in shopping centre cleaning. Professional cleaners have the necessary equipment, knowledge, and experience to navigate shopping centres effectively.

2. Scheduling Issues

Many shopping centres stay open well into the night. This means there’s a very small gap in time for cleaning. In some instances, cleaning must be done while customers are present which makes the process doubly difficult.

Solving this problem usually entails creating a schedule that’s tailored to the specific needs of the shopping centre while considering the busiest times of the day. For example, a cleaning schedule should include regular cleaning of high-traffic areas, like the food courts and entrances, during off-peak hours.

3. Type of Flooring

Shopping centres have different floorings installed, depending on the intended use of the floor. Carpet, tile, and hardwood floors each require different cleaning techniques and equipment. Therefore, cleaning staff must have the necessary knowledge and tools to clean each type of flooring effectively.

Cleaning staff should be trained on the proper techniques and equipment for cleaning different types of flooring and surfaces. In addition, they should also receive training on health and safety protocols to prevent the spread of germs and viruses.

4. Keeping Up with Tech Changes

The cleaning industry is constantly evolving, with new and more effective cleaning technologies and practices emerging regularly. However, shopping centres may struggle to keep up with these advancements, resulting in suboptimal cleaning results. For example, new technologies such as UV disinfection systems, electrostatic sprayers, and robotic cleaning systems can improve cleaning results, but require training and investment to implement.

A good solution to this is by working with professional cleaning companies that invest in the latest technologies and practices to provide the best cleaning results for their clients. Shopping centres can benefit from these advancements without having to invest in expensive equipment or training.


5. Waste Management

Do you know just how much waste a shopping centre can produce in a day? A shopping centre could produce around 7 to 14 tonnes of waste on average daily. With thousands of people passing through shopping centres every day, there is a lot of waste generated. The cleaning staff must dispose of the rubbish, which can be time-consuming and require proper handling to prevent health hazards.

To solve this, shopping centres should have a designated area for waste disposal. This area should be located away from customer areas and cleaned regularly to prevent the accumulation of rubbish and odours.

6. Delays in Cleaning

Due to the sheer size of shopping centres, it’s not uncommon to have spots that are simply missed by the cleaning crew. Therefore, regular communication between cleaning staff and management is crucial for maintaining a clean shopping centre.

The cleaning staff should be trained to identify and report any issues, such as spills or broken fixtures, to management promptly. Management should also conduct regular inspections to ensure the cleaning staff is meeting expectations and the shopping centre is clean.

Final Thoughts

Cleaning a shopping centre is a challenging task that requires a systematic approach and adherence to best practices. Adopting best practices such as using the right cleaning products and equipment, green cleaning practices, a comprehensive waste management plan, training and education, and regular deep cleaning can help ensure a clean and safe shopping centre.

The adoption of these best practices can enable shopping centres to maintain an appealing and secure setting for both customers and employees while ensuring that the facility’s appearance remains attractive.

For different types of cleaning requirements, Performance Cleaning offers a comprehensive commercial and carpet cleaning services. You may contact us on 1300 867 872 for more details.

The Cost of Carpet Water Damage: Prevention vs. Repair



Carpet is a great choice for flooring which is why many people want it for their homes or offices. Though carpets are easy on the eye and comfortable, you must properly take care of them to increase their lifespan.

Maintaining and preventing carpets from damage is not really difficult. Generally, all you need to do is to vacuum daily or remove the stain by doing spot treatments. However, some things can happen to your home that may damage your carpet even if you are regularly cleaning it.

One major carpet problem is water damage. Carpet water damage is often caused by flooding, leaks or burst pipes. When this occurs, the best thing to do is to act on it immediately. You may want to hire a professional when such a damage occurs in order to save your carpet flooring.

Carpet Repair

The cost of carpet water damage repair varies according to the extent of damage and the kind of service you want to avail. The price also differs according to your location or to the company that you will hire. The typical price for carpet repair due to water damage ranges from $150 to 300.

There are also some factors on which the cost of the carpet may vary. Below are some of the common factors you need to know:

1. Materials Used

The common cost for repairing a carpet depending upon the material is around one dollar to three dollars per square foot.

2. Method Used For Treatment

The average cost depending on what method is used may range from $70 to 600.

3. Labour Cost

The labour price differs from company to company. The typical labour cost ranges from $60 to 80 per hour.

Carpet repairs may be pricey but it can save you money in the long run if you call a professional cleaning company.

Carpet Water Damage Prevention

Water damage can happen any time but there are a few ways to prevent it. Below are some tips you can do to prevent water damage.

• Check Leaks

Broken appliances and leaky pipes are some of the most common culprits of carpet water damage. Make sure you check these things whenever you suspect some leaks and turn off the water immediately. Call a plumber right away so that the problem can be resolved as soon as possible. If the water has already run through your carpet, remove the water by vacuuming or blotting the affected areas with a towel.

• Regular Maintenance

The best way to make sure that there will be no leaks in your house is to perform regular maintenance around your house. Check your roof, pipes and appliances to ensure that there are no leaks. If you live in a place that has severe weather conditions, checking your roof should always be your priority, especially after a storm.

• Avoid Spills

Avoiding spills is one of the best ways to prevent carpet water damage. However, they are unavoidable especially if you have children at home. Just make sure that you blot the area with a dry towel whenever you spill something on the carpet. It is also wise if you put carpet protectors under your furniture. These items are cheap and good investment to protect your carpets.

• Clean your Gutters

Gutters are one of the most important parts of a house that are often neglected. They prevent leaks and flooding. So make sure that you regularly clean them especially if you live in a place where there are many trees or is storm-prone. You can either clean the gutters yourself or hire a professional if you do not have time to do it yourself.

Why Hire a Professional?

When it comes to carpet water damage, hiring a professional is your best solution to save your carpet flooring. They have the right tools and skills, ensuring that your carpet will be back to its normal state again.


The cost of carpet damage repair may be very pricey, which is why preventive measures should be taken to avoid it. In case your carpets have been damaged by water, it is best to call a professional carpet cleaning and repair company. The cost of carpet damage repair varies greatly so make sure you understand the factors that may affect the prices of each carpet service you want to avail.

For reliable and trusted carpet cleaning service, don't hesitate to contact Performance Cleaning at 1300 867 872 for more information.

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