There’s always a first time for everything. Office cleaning was not always a thing until someone realized that it is better to outsource cleaning services than hire people to do it. Outsourcing has been proven to save more while lessening the burden of overseeing the cleaners.
On the other hand, if you do not have your own cleaning arm, then you don’t have to ask your employees to do so anymore.
If it’s your office’s first time to hire a cleaning company, then there must be a few questions buzzing around on your employees’ minds. Here are some of those frequently asked questions of employees and the answers to them.
1. Should I secure anything before the cleaners arrive?
Since you are working in an office, there will always be confidential documents and personal items scattered around. The rule of thumb is this: if you don’t want them to see it, do not place it out in the open.
If you have an important contract that is not meant to be seen by outsiders, then it’s best to stow them away before the cleaning service arrives.
2. Can they be trusted?
This is one of the main concerns of a lot of employees. While cleaning services with great reputations are generally trustworthy, you should not leave out anything that is too risky (or costly) to lose.
Whether it’s a company phone or your own personal gadget, you don’t want them to be lying around especially when they clean and you won’t be there in the area.
3. Will they clean each person’s desks?
Cleaning services often only cover common areas like walkways, pantries, reception areas, etc. However, this still depends on your company’s agreement with them. While some stick to common areas, there are agreements where even the actual desk is cleaned.
4. Should we provide cleaning materials?
Commercial cleaning service providers have their own materials. Most of these materials are for professional use. However, if you have cleaning materials in your office that you want them to utilize, you can always discuss this with them when they arrive.
5. Should I be there when they clean?
You don’t have to be there when the cleaning service arrives. In fact, some cleaning services schedule their visits beyond or before office hours so they do not interrupt business operations.
In any case, you do not have to be in your area when they clean provided, of course, that you do not have any confidential and important documents and items scattered on your desk.
6. Will the cleaners be the same every time?
It’s at the discretion of the cleaning company to either rotate or assign specific people to your office. Nonetheless, it is always better to have the same team clean your office because it creates familiarity in the spaces that need to be cleaned.
It also helps develop a certain level of security since you will not keep entertaining strangers every other week.
7. Do they have green initiatives?
This depends on the cleaning company you are hiring. Ideally, if your company makes it a point to take steps towards saving the environment, then it should hire a cleaning company that does the same.
You can also further discuss with the cleaning company your preferences when it comes to green initiatives. Some companies reuse the plastic bag that covers the trash can if there is no liquid that was thrown there.
You can also do the same or better yet, think of your own steps that you can share with your hired cleaning company.
8. What kinds of training do commercial cleaners undergo?
Commercial cleaners undergo both in-house and on-the-job training. This combination of development will help them have a deeper understanding of cleaning techniques as well as exposure to the different sanitary problems experienced in offices.
Hiring a commercial cleaning service for your office seems to be risky at first, but that is why you have to be careful and critical of the company you are hiring.
Since the common concern of employees revolves around trust, then make sure that you hire a company that has a clean track record with their clients.
Researching reviews of clients and doing background checks can give you a glimpse of whether or not a certain cleaning company is the right fit for your business.